Shipping and Returns

  • Please note that we are only able to ship orders to VIC, NSW, SA & QLD.  We deliver all our orders to you via the Australia Post Standard Service for a flat rate of $15.00 for the first pack and additional $0.50 for every subsequent pack purchased on our website. 
  • We process our orders and deliver them to Australia Post on Mondays and Tuesdays.  The expected delivery time is 2-7 working days. 
  • Damaged Goods - damage in transit is rare however if it happens we will take responsibility for it. Please call us to organise the return of damage goods and we will replace them if notified within 7 days of goods been received. 
  • Out of Stocks - we update our sites product availability once a day however in some very rare instances another customer may have selected to purchase the same item as you at the same time. If this happens, we will notify you within one business day that we will not be able to deliver the goods in the usual delivery period. If it is an item that we cannot re-order – we will give you a refund immediately; if it is an item we can re-order – we will inform you of the new delivery time frame and give you the choice of waiting or receiving a refund.
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